Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Request a cancellation within: 24 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Frequently Asked Questions

Sizing details

Item sizes are show in listings! Please check photos and descriptions for information on sizing and any measurements needed to complete your order!

Custom and personalized orders

I rarely accept commissions and only on a very limited, first come, first paid, first served basis.

Any available slots for specific kinds of custom work will be listed in my shop. Please check my shop before messaging me. :)

Do you make custom eyes?

At this time I do not make custom eyes, however I have over 90 design options currently available and all sorts of blank mesh options for making your own!

Gift wrapping and packaging

I will happily offer gift wrapping or any such if needed! Just ask! There may be extra costs for complicated wrapping. :)

How long will my order take to arrive?

Processing time:
This is how long it takes me to pack and ship your order. ALL orders will take 1 - 2 weeks to ship. This means, it may actually take 14 days before your order ships.

If you have ordered CUSTOM items or item UPGRADES (like clear coating, liner, cutting your base, etc) it can take up to 3 weeks to ship.

I will notify you of any delays, concerns or questions, however if you don't reply quickly, your order may ship later so please be prompt.

Shipping time:
Once your order has shipped the actual shipment time is dependent on how long it takes the postal service to get it to you. Please allow 1-4 weeks for shipments within the United States and 4 - 16 WEEKS for international. I cannot control this. Please be patient.

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